The repair process depends on the number and depth of scratches, as well as the floor’s finish. Minor scratches may need just a buff and coat, while deeper scratches could require a complete refinishing. Our trained professionals can assess and recommend the best treatment for your floors.

Yes, hardwood floors are suitable for pets. They offer durability and are easier to clean compared to other flooring types. However, it’s important to keep nails trimmed and clean up any accidents quickly to maintain the floor’s condition.

The waiting time before walking on new hardwood floors depends on the type of finish:

• Pre-finished floors: You can walk on these immediately.
• Oil-based finish: It dries in 8-12 hours, but wait 24 hours before walking on it to ensure it sets properly.
• Water-based finish: This dries quicker; you should wait 3-6 hours before walking on the floor.

It’s best to wait 72 hours before placing furniture on new hardwood floors. This allows the finish to cure properly and helps avoid any potential damage.

Choosing the right stain for your new hardwood floors is important to match your design preferences. Our trained specialists are here to help. We offer a variety of stain samples that you can choose from to ensure the final product aligns with your design wants and needs.

Yes, we offer a 10-year warranty on craftsmanship and installation for all our flooring jobs. Additionally, we honor the manufacturers’ warranties on the LVP and engineered products we offer. Please note, however, that we do not warranty the finish of hardwood floors due to the variability in traffic and wear they may encounter.

Yes, we accept all major credit cards, cash, or checks. This ensures you can choose the most convenient payment method for your needs.

Yes, we are available to work on Saturdays. Our business hours extend from Monday through Saturday, allowing us to accommodate your schedule during the week and on the weekend.

No, you don’t need to hire a moving company. Depending on the square footage of the area being serviced, we can handle the moving of your furniture. This service is part of our commitment to ensuring a seamless and hassle-free installation process.

After we refinish your floors, we provide a free Bona cleaning kit to all our customers. This kit is specially designed for hardwood floors and helps maintain their beauty and durability. For best results, follow the instructions included with the kit.